Privacy Policy
Overview
At ColdPlug ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered cold outreach platform located at www.coldplugapp.com (the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access the Service.
Information We Collect
Personal Information
- •Email address (for authentication and communication)
- •Billing information (processed securely through Stripe)
- •Service usage data (messages generated, platforms used)
Automatically Collected Information
- •IP address and browser information
- •Device and operating system information
- •Usage patterns and preferences
How We Use Your Information
Service Delivery
To provide and maintain our AI-powered outreach service
Billing & Payments
To process transactions and manage subscriptions
Communication
To send service updates and respond to inquiries
Analytics
To improve our service and user experience
Security
To detect and prevent fraud or abuse
Legal Compliance
To comply with legal obligations and regulations
Data Security
Industry-Standard Security
We implement multiple layers of security to protect your data
Technical Measures
- • SSL/TLS encryption for all data transfers
- • Encrypted database storage
- • Regular security audits
- • Secure API endpoints
Operational Measures
- • Limited access to personal data
- • Employee training on data protection
- • Regular backups and disaster recovery
- • Incident response procedures
Your Rights
Under GDPR and other privacy regulations, you have the following rights:
Right to Access
Request a copy of your personal data
Right to Rectification
Correct inaccurate or incomplete data
Right to Erasure
Request deletion of your personal data
Right to Portability
Receive your data in a portable format
Right to Restriction
Limit how we process your data
Right to Objection
Object to certain types of processing
To exercise any of these rights, please contact us at privacy@coldplug.com
Policy Changes
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date
- Sending email notification for material changes
Contact Us
If you have any questions about this Privacy Policy, please contact us:
This privacy policy is effective as of January 16, 2025 and will remain in effect except with respect to any changes in its provisions in the future.